Don't take our word for it. Read for yourself why our products,
services and support are a punters best friend. All comments
below are taken from emails on file. Some incorrectly spelt
words have been corrected.
Congratulations TRB on GTX
I consider myself an educated form analysist. I have used various products over the years,
paper and software based. Have been using GTX for six months now and
found it to be an excellent tool. I believe GTX to be head and shoulders above other products
I have used and I have certainly tried them all.
I must thank (name removed) for his help in getting to Know the product, his
customer support is outstanding.
Happy Punter
JM 25/06/08
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Congratulations on, and thanks again, for Saturday's selections. It's good to see that you don't let the
wet tracks scare you off having a bet.
JT 24/06/08
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I continue to be amazed and well basically awestruck by the incredible performance of the
GTX program and likewise by the outstanding service provided by the TRB management and staff .
For example last week using the GTX program I identified a total of 12 very good bets of which 6 won their
race and all 12 placed and paid a dividend . ( all favourites of course but GTX has the unique abilty of
finding the best and true favourites )
Having been a punter for 22 years I very well know that I cannot achieve such a result with
any other program, method , ratings service etc I hope you guys really understand what a truly brillant and simple
to use program you have created and what an outstanding service it is that you provide .
MD 02/06/08
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Congratulations on the excellent results Saturday. I always look forward to your ratings,
so thanks again for your & T.R.B.'s efforts. Kind regards,
JT 27/04/08
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I just want to offer TRB endless applause on the superb "magical" effort of the top raters
performance on TRB pro March 10 (07).... David Copperfield eat your heart out....
TRB simply superb
AC 10/03/07
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First of all, I want to thank you for all the help you have given me during the time I
have been using the GTX program. It is easy to see why TRB has such a great reputation.
Your standard of service is unmatched with any business I have ever dealt with. The time you have taken to FULLY answer
every question is more than appreciated.
CA 13/09/06
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Just a note to let you know that I thoroughly enjoyed the Seminar at Parramatta on Tuesday.
I found it extremely informative and it certainly opened my eyes as to what punting is about.
I now know where I have been going wrong. The seminar was presented in a
thoroughly professional and informative manner. The part I found very interesting and
helpful was how to handle the losses. A few times I have chucked the towel in only to see
that had I continued I would have recovered my losses. My congratulations to both you and
Daniel on the topics covered.
L.S 25/09/06
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cheers for help - TRB is the best in the market by far for customer service.
Shane - Melbourne 19/10/06
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Just wanted to thank you again for the intelligent, objective & informative Seminar held
last Tuesday. I came away with several new ideas & it challenged my thinking on several views
I had formed over many years. I had heard Daniel’s interviews on a punter’s mind set previously
(and concluded that was very much my undoing in recent years) & I was pleased he dwelled a little
on that aspect on the day & I found his views on risk, variance & maximizing returns a timely
reminder on some fundamentals. All of you (with Tony & his team behind you)
are not only helpful, but display the utmost of professionalism & generosity of time in delivering
an excellent product that has continued to get better over the years. I own an Accounting
business employing over 60 people & like to think we aim at the highest standards.
Your team has just raised the bar in what is best practice. Take a bow !
Jeff Allen - Adelaide 19/10/06
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Hello Daniel, I had an excellent day betting last Saturday, so lots of thanks for
all your hard work in providing selections. Kind regards,
JT - NSW 31/10/06
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I just wanted to thank you, Marcel and Daniel for your efforts and energy in
putting together a good seminar yesterday. I really enjoyed the information and the
opportunity to rub shoulders with some of the other punting “buffs” that are out there. I have re
looked at the user flags and the traffic lights with new eyes. I also didn’t know you could
re-order the list that you get from the system analysis. Such a simple thing…yet very handy.
Once again thank you to you and your team. You remain the number one
information providing company that I have ever done business with. Best wishes,
GJ - Brisbane 1/11/06
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What a week ??? you name it i probabaly backed it. Beginners luck maybe,
but I would say this is the best product on the market.
I have created class filters to my liking etc.
and I have specific rules to get my contenders and then do the form using more
or less your entire program and come to a conclusion. Abu Simbel, Ra Sun and one or
two more winners I backed at around double digits....
i had a great week. I won't email you again till after
the first 3 months is over, so hope you back a few as im sure I will with GTX.
AlanM (original email 24/02/07 held)
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Its been over a year since I joined up and it has been profitable though it was better
up to about 2 weeks ago, but I can’t complain too much as November was big
– must have been the seminar! As impressive as the software
is - I think your customer service is exceptional and sets you apart from most
businesses
BJ (original email 12/12/06 held)
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Just a quick word of appreciation regarding GTX. I nailed the
CUP Trifecta and First 4 using GTX and TF ratings exclusively, netting 227%
and 90% respectively. Fabulous!
AK (original email 07/11/06 held)
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Of all the product that I have purchased over the past 30 years,
there are 3 standouts that have delivered me complete satisfaction as a
consumer. They are my current home in Sydney, three new Honda Accords
over a number of years and GTX from TRB. My take on GTX is that it
has delivered not only a complete product, but a
complete solution that is providing me an overall 100% level of
satisfaction. My racing investment activities have moved from
inconsistency and generally feeling like I’m in a battle zone
to becoming a confident practitioner and racing investor, applying
highly calculated strategies which are now yielding profitable investment
outcomes. My suggestion to anyone considering taking up GTX is to include
the Systems Builder module from the outset, as this allows you to
regression test your theories and then apply them in a controlled and
consistent way. My personal view as a 30 year veteran in the IT
Industry is that GTX with Systems Builder is the “State of
the Art”.
Brad Rodgers – Sydney Australia (original email 04/10/06 held)
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Thanks for your prompt reply to my questions, it certainly helped over the weekend
(Sat and Sun). On that note it was one of the best ever. 15 winners from 27
investments. With our bank reaching a new high point. The
information and support you provide are first rate
JennieK (original email 20/08/06 held)
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I've been having great success with The GTX program as I 've come to understand how
to use it better thanks to the tutorials and methods posted on the TRB website and
because of the many hundreds of hours I've spent now using it .
I thought it it be great to duplicate the strategies I'm using from Aus and GTX in the US
and Britain as well and have been looking for the best programs or sources of information
to use there. Well of course the best in Britain is Timeform and although they do have a
computor Timeform program available they do not have a demo model available yet or
even any website information on what is does ! but it will be available in April. In the
US the best of course is Daily Racing Form DRF and they do have a good demo to use with
sample files and great website info on how to use it. But
there is nothing in the world that comes close to GTX,
no in fact they miles off the pace in comparison to GTX.
For ease of use and ability to manipulate the data to your personal use,
layout, setout, visual you name it GTX IS THE King and Queen of Raceform Data
programs around the world. Maybe you guys should consider expanding your
services to countries such the US ,UK , NZ , HK and maybe even Europe too .
In my searches for raceform around the world I've seen the future of racing and
it definitely is Global. I have a wagering account now in Australia and HK, NZ,
the US and will set one up in the UK. I am to able to bet on most of
the tracks racing in those countries and view most of the races live on the
internet.
There really is some dramatic changes happening right now in the whole industry and
TRB in service and quality is right at the forefront
of them best regards
Mike Day (orginal email 02/03/06 held)
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Testimonial to TRB re GTX support,
I have been a very happy GTX user since September 2004. I use the GTX base module,
plus the System Developer and subscribe to the extended data option, all of which
give me a great tool and a great edge to win at the races.
During this time I have had little need for support as things just tick over nicely,
but as ‘Murphy’ would have it when a problem does occur it is always at the wrong time.
On a recent Friday evening I experienced a computer problem when installing a new monitor
which necessitated me rebooting my PC whilst GTX was still open. After fixing my PC problem
I then re-started GTX to start to prepare for the following Saturday’s racing and to my
horror found that all of my screen settings, fonts, colours etc had changed to the point
where I could hardly make out the form. In my desperation I shot off a quick email to
TRB support asking for help, not expecting an answer at that late hour. However shortly
I received an email from customer-support@trb.com.au
asking me for more specific information.
We then shot emails back and forth until TRB solved the problem at 9:45pm. This was great
service on a Friday evening and it is a great example of the level of service and support
that you get from TRB as a user of the GTX software.
Thank you very much TRB!
JennieN (original email 20/08/06 held)
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Thanks for your help... first rate service as always
John O (original email 2/03/06 held)
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There is so much garbage published these days and product pushing within articles it is
good to see something as good as what your publishing for free.
Brett (original email 13/02/06 held)
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Thank you very much for your efforts (name removed) has been telling me for ages that you are a great bunch of blokes.. classic understatement I reckon. Your staff's professionalism knows no bounds.
Ray (original email 13/10/05 held)
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Hi TRB,
Well this one happy chappy. Thanks for every bit of help (with my coputer troubles) recently.
The CDs arrived today and I've installed them and I'm up and away. A big thank you. So I've got
one drive firing on eight cylinders but I have a couple of issues to sort out with the other
drive before I can back everything up to it. I'll be away through work for a few days so
probably won't get to it 'til next week sometime. Once again,
good on you for everything you've done for me.
Bob (original email 22/08/05 held)
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Thanks TRB.
... this is another reason why you guys
are held in such high regard by people in the industry. Anyone can sell a product but it requires
REAL committment to service everyone with such varied problems. These are usually caused by our
own doing anyway. Even dills like me can get things to work with a bit of help such as yours.
Thanks again,
BB (original email 19/08/05 held)
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Thanks again TRB. You guys really are very supportive, and quick, with your responses.
I have brought my laptop into work today so I will give this a try and hopefully work through the problem today.
Not really sure what I was trying to acheive with the Trakform data search. I think I was having drama's with
it and just wanted to get a reading of some sort. I'll give it a crack and get back to you. Again, many
thanks for your dedication to my problems.
Gary (original email 29/07/05 held)
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The CDs were in the post when I got home this evening. Thank you very much for your prompt,
courteous efforts and for your caring approach to what you do. I do subscribe to other data services
(namely Stock market ones). They are courteous but you run rings around them for service.
Once again thanks for your help. Best wishes
Greg J (original email 22/07/05 held)
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Thanks TRB, following your email, and now knowing there are long term profits
to be made, I stuck with it and have 3 from 3 since Sunday which puts me in front
with a POT of 11% since I started on about 3 July (despite 1 from 7 last week). If
it wasn't for your timely email I would have done what most amateurs do and dropped off.
Thanks again
Greme (original email 12/07/05 held)
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I have 8 "Systems/ideas" that i implemeted and commenced betting on on the 17th of
april last year. As an example one of them (attached last 12 months most recent results)
is to back all top rated Trakform 4 year olds in Queensland on saturdays if it is "in the
market"....that's it....thats the system/ idea for that one. All the 8 systems/ideas follow
a very similar path. I don't use barriers, weights, form, jockeys or anything like that. I
don't bet real big on them at all, in fact i am down to a $50 bet during winter.
Maybe one day as my bank keeps growing i can give up my real job, probably i would hope that
this could be in about three years time. If i had been betting at the $100 that GTX works it out
at for the last 12 months I would be about $40,000 up. But alas I took it very easy when I was
first starting to bet on the selections, and as my confidence, as well as the bank grew, so did
my bet. I have made just under 28k in the last 12 months so it is nothing to sneeze at. And it
is all tax free too !!!!!!!...LOL
Allan L (original email 27/06/05 held)
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....just a quick thank you. You always answer my questions in
depth and promptly. Your level of service and professionalism is unparalled in this industry ....
and greatly appreciated. I simply want to thank you and all the crew @ TRB for that simple
(yet rare).... simplicity....
John (original email 01/06/05 held)
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....A short note to say thanks for wonderful service –
prompt , succinct & very clear .Regards,
Jeff (original email 05/05/05 held)
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Thanks for all your assistance; you have given me lots to work with. I must say you have
all been fantastic with the level of support I have received ... I have never known anything
like it and I do appreciate it because I know I have been asking about racing terms not just
having database management help.
Julie (original email 06/02/05 held)
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Many thanks TRB, I’m finding the service enjoyable and profitable. Regards
Errol (original email 02/02/05 held)
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Hello all at TRB, I'd like to thank you all for your reliable support throughout the year ,
and wish you all a great and happy Christmas and hope that next year brings you all that you
wish for. To xxx, a very special thank you for your assistance with getting payments through
etc. and also enlightening me to all that the System Developer can do for me (and anyone else).
I don't know of a horse racing program anywhere, that comes close to what your GTX program can
achieve . Lets hope that the consistant results keep coming for all of us. Best of Luck,
BB (original email 24/12/04 held)
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Thanks for the excellent program and the great support you give for it.
S.H. (original email 19/11/04 held)
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All you guys involved at TRB are so Professional about the way you
go about your business, you're always there to help and nothing is a problem.
I would like to thank all the personnel at TRB for the great service and
products that you provide, you guys are #1 in the business. Also keep the selection strategies
coming, the new one Top Jockeys is going along well, so far. Since purchasing this great
product of yours (GTX) 3 months ago I haven't had a losing month. My win strike rate has
increased quite well since using the GTX Program. I have learnt so much from you guys over
the last 3-6 months since I have been following your web site and great articles, keep up
the great work.
Jason (original email 31/10/04 held)
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I am having a lot of fun with the GTX it is a great product.
PeterH (original email 15/10/04 held)
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I am quite happy with my progress since switching to GTX.
I look at the top two selections in GTX and Formline. (been using Rem Plante ratings
since 1969 and can't break the habit.) I do some adjustments to the Formline figures
and then compare with GTX. Most of the time I end up with 2 or 3 selections... I still
lean to the Formline figures as the top selections but the results have been pretty
evenly distributed. Good punting and thanks for a great service.
LeeC (original email 14/10/04 held)
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Anyway, I can't send this letter off without complimenting you and your company again.
Simply outstanding products and service! I'm always telling
people about TRB and how far ahead of the pack you are.
RoyH (original email 15/10/04 held)
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I am very impressed with the software and its capabilities. Congratulations
Ray (original email 16/09/04 held)
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Congratulations on the quality of
the GTX product and the relatively smooth transition,
albeit long awaited. I’ve been involved in the implementation
of IT changes for many years and I’m
impressed – it may have been a panic from your end
but you’ve served your customers well
Kevin
(original email 16/04/04 held)
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"Thanks for the offer for help...it is always good
to know that help is at hand if needed", "...my
congrats to you & your colleagues for what I would have
to say is the most complete form analysis
program I've encountered. I must say as well that
the System developer add-on is looking very tempting as
well as I am always looking for quicker & easier ways
to find a winner."
DF
(original email 27/12/03 held)
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I am really enjoying working
your GTX programme. It certainly is the "Rolls Royce" in
racing software as Punter Choice keep saying. I have experience
with other products both here in NZ and Australia and yours
is the ultimate - especially now that downloading
is so easy!
All the quotes about your fantastic
customer service is spot on too. I appreciate the
time you spent getting me started and your interest in following
up.
TJ
(original email 2/12/03 held)
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Could you please change my mailing details to..xxxx..
every thing is going well on the punt, off to Austria for
Christmas thanks to The Melbourne Cup trifecta ---$21950.
(used Combined top rater as a rover, for a dollar and backed
Formline top rater $200 each way paid $13.50 for the place.
TO'H
[original email 16/12/03 held]
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We have had fun with the program
over the last year , and we would like to renew for
the 12 month period. Oh and yes we have developed some winning
systems.... Looking forward to GTX, and saying hello at
the races.
B
& C [original email 09/12/03 held]
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Tony, thank you for all your help
and concern, especially on a day when i'm sure you
have a lot more important, and pleasant, things to do. You
are a credit to your profession and i thank you for your
support.
WM
[original email Sat 29/11/03 held]
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Thanks guys. Excellent
service from a top organisation. Much appreciated.
Eugene (original e-mail 10/07/99 held)
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I really appreciate the effort you've gone to today. Unfortunately I had to leave for the
races before you made the transfer. Not to worry, we had a
fantastic day at the races (including backing Smoochie Smooch at
32/1) and we all finished well in front.
Once again thanks, they say you
can tell good businesses from bad ones by the way they handle
their customers, if this is the case then you guys are right up
the top.
ID (original e-mail held)
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I think you new software is absolutely the best I have ever seen. My congratulations. I like the
system builder best. I am having great fun with your excellent
software.
H (original e-mail 18/08/99 held)
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As Usual I did not
check my email for a while but when I did I was very pleasantly
surprised to find the "country maidens" rules. I have no words to express my gratitude and my million thanks to you. You have no idea what it all means to me. With
the help of my wife, I must admit she a big supporter of mine to
succeed in this endeavour (she knows how much horse racing means
to me), we have developed a few systems, even though I consider
them to be far more simplistic than those which you have
developed, however, I think it is a step in the right direction.
One of the systems has a 75% place strike rate. In about 30min I
am going to bet my first selection in "country
maidens" at Mt. Gambier - Race 8, No.10, Search and
Destroy. Dennis thankyou once more and may god bless you.
DD (original e-mail 30/09/99 held)
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Your service is truly a magnificent one, congratulations. If I want to increase my
balance is it possible to do so in $50 lots?
R (original e-mail 8/11/99 held)
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I have been a subscriber to The Rating Bureau since 1993 when
I began using the Trakform program. As an interstate bookmaker
operating in (name removed) I field on four meetings on a Saturday and it is
physically impossible for me to maintain a form database and
rate horses from all around Australia.
The Rating Bureau fills that void for me and I have been most impressed
with the program enhancements and the continuing research and
development
that has taken place to ensure that subscribers are provided
with the best possible racing service.
I recently installed the new WinlineGTs program and it has
without doubt taken handicapping and systems and ratings
analysis to a new level in Australia.
No serious punter should be without the facilities available in
the new program.
I have only two concerns:
- That
too many (name
removed) punters avail themselves of the tried and proven
ratings and make it that much harder for interstate
bookmakers to survive.
- That
I become anti social by sitting at my computer and running
the System and Rating Development Program until the early
hours of the morning.
I have no hesitation in recommending the Winline
GTs program to any prospective subscriber looking for unequalled information and
punting success in the racing industry.
RC (original e-mail 10/03/00 held)
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Thanks for the updated
file for the program, and for your prompt response. As always, top service from a top service.
Incidentally, a long time punting friend has just this week
joined our ranks. He has been considerably impressed by the
accuracy of the ratings I have been using and decided to 'get on
the bandwagon' too. He has been a long time user of another
service so his change is a nice
testament to TRB's performance.
LC (original e-mail 24/06/00 held)
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Wow! the new re-analyse
feature will save hours, fantastic. I'm sure it will help us to
make better systems by being more inclined to take the time to
look at a lot more factors before eliminating runners.
Thanks also for the system developing tutorial. The power of GTS is all ready phenomenal. Thanks again,
JT
(original e-mail 28/06/00 held)
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…and another
thing ... I had a big collect yesterday at Sandown thanks to GTS.
I was actually in Tokyo, and my systems portfolio threw up Race
4 number 4 Inkamulla, which was top rated 11/4 by Trakform.
After examining the form I concluded it was suited perfectly by
the conditions and backed my judgement accordingly.
The rest is history. Inkamulla bolted in at 40/1 and the collect
was enough to pay for 2 years of GTS data including Winform
ratings. So I am one happy customer!
If you would ever like a 'plug' for GTS from me don't hesitate
to ask.
CG (original e-mail 29/06/00 held)
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Just a short note to say thank you for the above. I hope it
helps newcomers get into system building quicker than I did. It
took me at least 6 months before the penny finally dropped that
this was not some kind of gimmick, and that there was money to
be made and fun to be had! For a reason probably to do with the
rating parameters I have set (including a rule Months June and
July only) I get a return on investment of $830/$310 and a
strike rate of 37%. Can't complain 'bout that! Finally, thanks
for your ever-prompt responses. It does not go unnoticed.
C (original e-mail 18/07/00 held)
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Following your recent
encouragement, I change my systems to try to target systems as
per your recent examples. One of my new systems came up with
Cafe Limbo At Mudgee on Tuesday. It Paid $48.80 on the Victab
and the Trifecta paid over $6k. You have to have a lot of
patience.
NF (original e-mail 14/09/00 held)
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I am now doing very nicely out of punting thanks to The
Rating Bureau and WinlineGTS. I want you
to continue to develop your software programs as well as make a
healthy profit (so that you can stay in this business). I
understand you need a customer base of sufficient size to do
this. Therefore as a successful and happy customer and I would
like to help you in achieving this.
Charles (original e-mail 25/09/00 held)
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The team at TRB are simply outstanding. I couldn't but extol the virtues of your
service. Especially in the arena of horseracing and more
particularly the punt, one can only say that your
service is a premium edition indeed! But
then as your brochure on the GTS proclaims TRB is "Born of
undisputed pedigree". Delighted to be of your acquaintance,
H. (The Little Aussie Battler) (Original e-mail
13/10/00 held)
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Let me just tell you,
that your software is simply the
best there is. Keep up the good work.
HH (original e-mail 10/11/00 held)
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I like this GTS very
much and have already created many profitable systems on my own.
As if it is a system factory machine! I spend hours and hours in
front of it. Two of these systems made over 200% win dividend
return Thank you for your recent help. I
wish you a good punting day.
AP a happy customer of TRB (original e-mail
17/12/00 held)
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Thank you for all your
help this year. Your knowledge
feedback and assistance has been wonderful. It really has been
great knowing you and the team at TRB. Thank you also for the
lovely book. It was totally unexpected and is a wonderful gift.
It must also make you and the team really proud that you were
given such a great plug in the book. Whilst you can't always
take your reputation to the bank and convert it to cash it must
still be wonderful having the accolades of your peers in the
industry. I hope that this holiday season brings you and your
family health, happiness and prosperity.
GJ (original e-mail 23/12/00 held)
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Thanks for the book.
It is very much appreciated and will have a special place in my
racing library. I also like to thank you and all the
staff at TRB for a brilliant program and the way you keep it up
to date. I wish you all a Merry Christmas and may 2001
be an even more profitable year.
OB (original e-mail 24/12/00)
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Thanks for your
precise instructions. All went exactly as planned. New exe is working properly. You guys (all at
TRB, and you in particular Dennis) should
be rightly proud of your brilliant customer service.
M (original e-mail 14/11/01
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BUT... now onto your
GTSi program! I think it is FAN- BLOODY-TASTIC !!!! I've spent
the last several days going over it and getting to understand
some of the things I'm not familiar with. This really is the
"COMPLETE" package. I
couldn't be happier with it. I know you're a busy man and I
don't want to keep e-mailing you, but I just wanted to thank you
for the detailed replies you gave to my questions. (It's much
better than the one sentence replies I used to get from another
company)
RH (original e-mail 10/01/02 held)
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Tony, you are great,
couldnt be any better, what a service,
and yes I hope to get some good value this Saturday.
Many thanks to you.
P from Central Pacific (original e-mail 12/09/02 held)
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