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Don't take our word for it. Read for yourself why our products, services and support are a punters best friend. All comments below are taken from emails on file. Some incorrectly spelt words have been corrected.




Congratulations TRB on GTX
I consider myself an educated form analysist. I have used various products over the years, paper and software based. Have been using GTX for six months now and found it to be an excellent tool. I believe GTX to be head and shoulders above other products I have used and I have certainly tried them all. I must thank (name removed) for his help in getting to Know the product, his customer support is outstanding. Happy Punter

JM 25/06/08

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Congratulations on, and thanks again, for Saturday's selections. It's good to see that you don't let the wet tracks scare you off having a bet.
JT 24/06/08

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I continue to be amazed and well basically awestruck by the incredible performance of the GTX program and likewise by the outstanding service provided by the TRB management and staff .
For example last week using the GTX program I identified a total of 12 very good bets of which 6 won their race and all 12 placed and paid a dividend . ( all favourites of course but GTX has the unique abilty of finding the best and true favourites )
Having been a punter for 22 years I very well know that I cannot achieve such a result with any other program, method , ratings service etc I hope you guys really understand what a truly brillant and simple to use program you have created and what an outstanding service it is that you provide .

MD 02/06/08

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Congratulations on the excellent results Saturday. I always look forward to your ratings, so thanks again for your & T.R.B.'s efforts. Kind regards,
JT 27/04/08

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I just want to offer TRB endless applause on the superb "magical" effort of the top raters performance on TRB pro March 10 (07).... David Copperfield eat your heart out.... TRB simply superb
AC 10/03/07

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First of all, I want to thank you for all the help you have given me during the time I have been using the GTX program. It is easy to see why TRB has such a great reputation. Your standard of service is unmatched with any business I have ever dealt with. The time you have taken to FULLY answer every question is more than appreciated.
CA 13/09/06

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Just a note to let you know that I thoroughly enjoyed the Seminar at Parramatta on Tuesday. I found it extremely informative and it certainly opened my eyes as to what punting is about. I now know where I have been going wrong. The seminar was presented in a thoroughly professional and informative manner. The part I found very interesting and helpful was how to handle the losses. A few times I have chucked the towel in only to see that had I continued I would have recovered my losses. My congratulations to both you and Daniel on the topics covered.
L.S 25/09/06

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cheers for help - TRB is the best in the market by far for customer service.
Shane - Melbourne 19/10/06

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Just wanted to thank you again for the intelligent, objective & informative Seminar held last Tuesday. I came away with several new ideas & it challenged my thinking on several views I had formed over many years. I had heard Daniel’s interviews on a punter’s mind set previously (and concluded that was very much my undoing in recent years) & I was pleased he dwelled a little on that aspect on the day & I found his views on risk, variance & maximizing returns a timely reminder on some fundamentals. All of you (with Tony & his team behind you) are not only helpful, but display the utmost of professionalism & generosity of time in delivering an excellent product that has continued to get better over the years. I own an Accounting business employing over 60 people & like to think we aim at the highest standards. Your team has just raised the bar in what is best practice. Take a bow !
Jeff Allen - Adelaide 19/10/06

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Hello Daniel, I had an excellent day betting last Saturday, so lots of thanks for all your hard work in providing selections. Kind regards,
JT - NSW 31/10/06

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I just wanted to thank you, Marcel and Daniel for your efforts and energy in putting together a good seminar yesterday. I really enjoyed the information and the opportunity to rub shoulders with some of the other punting “buffs” that are out there. I have re looked at the user flags and the traffic lights with new eyes. I also didn’t know you could re-order the list that you get from the system analysis. Such a simple thing…yet very handy. Once again thank you to you and your team. You remain the number one information providing company that I have ever done business with. Best wishes,
GJ - Brisbane 1/11/06

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What a week ??? you name it i probabaly backed it. Beginners luck maybe, but I would say this is the best product on the market.  I have created class filters to my liking etc. and I have specific rules to get my contenders and then do the form using more or less your entire program and come to a conclusion. Abu Simbel, Ra Sun and one or  two more winners I backed at around double digits.... i had a great week. I won't email you again till after the first 3 months is over, so hope you back a few as im sure I will with GTX.
AlanM (original email 24/02/07 held)

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Its been over a year since I joined up and it has been profitable though it was better up to about 2 weeks ago, but I can’t complain too much as November was big – must have been the seminar! As impressive as the software is - I think your customer service is exceptional and sets you apart from most businesses
BJ (original email 12/12/06 held)

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Just a quick word of appreciation regarding GTX. I nailed the CUP Trifecta and First 4 using GTX and TF ratings exclusively, netting 227% and 90% respectively. Fabulous!
AK (original email 07/11/06 held)

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Of all the product that I have purchased over the past 30 years, there are 3 standouts that have delivered me complete satisfaction as a consumer. They are my current home in Sydney, three new Honda Accords over a number of years and GTX from TRB. My take on GTX is that it has delivered not only a complete product, but a complete solution that is providing me an overall 100% level of satisfaction. My racing investment activities have moved from inconsistency and generally feeling like I’m in a battle zone to becoming a confident practitioner and racing investor, applying highly calculated strategies which are now yielding profitable investment outcomes. My suggestion to anyone considering taking up GTX is to include the Systems Builder module from the outset, as this allows you to regression test your theories and then apply them in a controlled and consistent way. My personal view as a 30 year veteran in the IT Industry is that GTX with Systems Builder is the “State of the Art”.
Brad Rodgers – Sydney Australia (original email 04/10/06 held)

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Thanks for your prompt reply to my questions, it certainly helped over the weekend (Sat and Sun).  On that note it was one of the best ever. 15 winners from 27 investments. With our bank reaching a new high point. The information and support you provide are first rate
JennieK (original email 20/08/06 held)

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I've been having great success with The GTX  program as I 've come to understand how to use it better thanks  to the tutorials and methods posted on the TRB website and because of the many hundreds of hours I've spent now using it .

I thought it it be great to duplicate the strategies I'm using from Aus and GTX in the US and Britain as well and have been looking for the best programs or sources of information to use there. Well of course the best in Britain is Timeform and although they do have a computor Timeform program available they do not  have a demo model available yet or even any website information on what is does ! but it will be available in April. In the US the best of course is Daily Racing Form DRF and they do have a good demo to use with sample files and great website info on how to use it.  But there is nothing in the world that comes close to GTX, no in fact they miles off the pace in comparison to GTX.

For ease of use and ability to manipulate the data to your personal use, layout, setout, visual you name it GTX IS THE King and Queen of Raceform Data programs around the world. Maybe you guys should consider expanding your services to countries such the US ,UK ,  NZ , HK and maybe even Europe too . In my searches for raceform around the world I've seen the future of racing and it definitely is Global. I have a wagering account now in Australia and HK, NZ, the US and will set one up in the UK. I am to able to bet on most of   the tracks racing in those countries and view most of the races live on the internet.

There really is some dramatic changes happening right now in the whole industry and TRB in service and quality  is right at the forefront of them best regards

Mike Day (orginal email 02/03/06 held)

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Testimonial to TRB re GTX support,

I have been a very happy GTX user since September 2004. I use the GTX base module, plus the System Developer and subscribe to the extended data option, all of which give me a great tool and a great edge to win at the races.

During this time I have had little need for support as things just tick over nicely, but as ‘Murphy’ would have it when a problem does occur it is always at the wrong time.

On a recent Friday evening I experienced a computer problem when installing a new monitor which necessitated me rebooting my PC whilst GTX was still open. After fixing my PC problem I then re-started GTX to start to prepare for the following Saturday’s racing and to my horror found that all of my screen settings, fonts, colours etc had changed to the point where I could hardly make out the form. In my desperation I shot off a quick email to TRB support asking for help, not expecting an answer at that late hour. However shortly I received an email from customer-support@trb.com.au asking me for more specific information. We then shot emails back and forth until TRB solved the problem at 9:45pm. This was great service on a Friday evening and it is a great example of the level of service and support that you get from TRB as a user of the GTX software.

Thank you very much TRB!

JennieN (original email 20/08/06 held)

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Thanks for your help...  first rate service as always
John O (original email 2/03/06 held)

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There is so much garbage published these days and product pushing within articles it is good to see something as good as what your publishing for free.
Brett (original email 13/02/06 held)

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Thank you very much for your efforts (name removed) has been telling me for ages that you are a great bunch of blokes.. classic understatement I reckon. Your staff's professionalism knows no bounds.
Ray (original email 13/10/05 held)

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Hi TRB,
Well this one happy chappy. Thanks for every bit of help (with my coputer troubles) recently. The CDs arrived today and I've installed them and I'm up and away. A big thank you. So I've got one drive firing on eight cylinders but I have a couple of issues to sort out with the other drive before I can back everything up to it. I'll be away through work for a few days so probably won't get to it 'til next week sometime. Once again, good on you for everything you've done for me.

Bob (original email 22/08/05 held)

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Thanks TRB.
... this is another reason why you guys are held in such high regard by people in the industry. Anyone can sell a product but it requires REAL committment to service everyone with such varied problems. These are usually caused by our own doing anyway. Even dills like me can get things to work with a bit of help such as yours. Thanks again,

BB (original email 19/08/05 held)

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Thanks again TRB. You guys really are very supportive, and quick, with your responses. I have brought my laptop into work today so I will give this a try and hopefully work through the problem today. Not really sure what I was trying to acheive with the Trakform data search. I think I was having drama's with it and just wanted to get a reading of some sort. I'll give it a crack and get back to you. Again, many thanks for your dedication to my problems.
Gary (original email 29/07/05 held)

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The CDs were in the post when I got home this evening. Thank you very much for your prompt, courteous efforts and for your caring approach to what you do. I do subscribe to other data services (namely Stock market ones). They are courteous but you run rings around them for service. Once again thanks for your help. Best wishes
Greg J (original email 22/07/05 held)

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Thanks TRB, following your email, and now knowing there are long term profits to be made, I stuck with it and have 3 from 3 since Sunday which puts me in front with a POT of 11% since I started on about 3 July (despite 1 from 7 last week). If it wasn't for your timely email I would have done what most amateurs do and dropped off. Thanks again
Greme (original email 12/07/05 held)

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I have 8 "Systems/ideas" that i implemeted and commenced betting on on the 17th of april last year. As an example one of them (attached last 12 months most recent results) is to back all top rated Trakform 4 year olds in Queensland on saturdays if it is "in the market"....that's it....thats the system/ idea for that one. All the 8 systems/ideas follow a very similar path. I don't use barriers, weights, form, jockeys or anything like that. I don't bet real big on them at all, in fact i am down to a $50 bet during winter.

Maybe one day as my bank keeps growing i can give up my real job, probably i would hope that this could be in about three years time. If i had been betting at the $100 that GTX works it out at for the last 12 months I would be about $40,000 up. But alas I took it very easy when I was first starting to bet on the selections, and as my confidence, as well as the bank grew, so did my bet. I have made just under 28k in the last 12 months so it is nothing to sneeze at. And it is all tax free too !!!!!!!...LOL

Allan L (original email 27/06/05 held)

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....just a quick thank you. You always answer my questions in depth and promptly. Your level of service and professionalism is unparalled in this industry .... and greatly appreciated. I simply want to thank you and all the crew @ TRB for that simple (yet rare).... simplicity....
John (original email 01/06/05 held)

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....A short note to say thanks for wonderful service – prompt , succinct & very clear .Regards,
Jeff (original email 05/05/05 held)

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Thanks for all your assistance; you have given me lots to work with. I must say you have all been fantastic with the level of support I have received ... I have never known anything like it and I do appreciate it because I know I have been asking about racing terms not just having database management help.
Julie (original email 06/02/05 held)

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Many thanks TRB, I’m finding the service enjoyable and profitable. Regards
Errol (original email 02/02/05 held)

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Hello all at TRB, I'd like to thank you all for your reliable support throughout the year , and wish you all a great and happy Christmas and hope that next year brings you all that you wish for. To xxx, a very special thank you for your assistance with getting payments through etc. and also enlightening me to all that the System Developer can do for me (and anyone else). I don't know of a horse racing program anywhere, that comes close to what your GTX program can achieve . Lets hope that the consistant results keep coming for all of us. Best of Luck,
BB (original email 24/12/04 held)

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Thanks for the excellent program and the great support you give for it.
S.H. (original email 19/11/04 held)

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All you guys involved at TRB are so Professional about the way you go about your business, you're always there to help and nothing is a problem.

I would like to thank all the personnel at TRB for the great service and products that you provide, you guys are #1 in the business. Also keep the selection strategies coming, the new one Top Jockeys is going along well, so far. Since purchasing this great product of yours (GTX) 3 months ago I haven't had a losing month. My win strike rate has increased quite well since using the GTX Program. I have learnt so much from you guys over the last 3-6 months since I have been following your web site and great articles, keep up the great work.

Jason (original email 31/10/04 held)

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I am having a lot of fun with the GTX it is a great product.
PeterH (original email 15/10/04 held)

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I am quite happy with my progress since switching to GTX. I look at the top two selections in GTX and Formline. (been using Rem Plante ratings since 1969 and can't break the habit.) I do some adjustments to the Formline figures and then compare with GTX. Most of the time I end up with 2 or 3 selections... I still lean to the Formline figures as the top selections but the results have been pretty evenly distributed. Good punting and thanks for a great service.
LeeC (original email 14/10/04 held)

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Anyway, I can't send this letter off without complimenting you and your company again. Simply outstanding products and service! I'm always telling people about TRB and how far ahead of the pack you are.
RoyH (original email 15/10/04 held)

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I am very impressed with the software and its capabilities. Congratulations
Ray (original email 16/09/04 held)

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Congratulations on the quality of the GTX product and the relatively smooth transition, albeit long awaited. I’ve been involved in the implementation of IT changes for many years and I’m impressed – it may have been a panic from your end but you’ve served your customers well

Kevin (original email 16/04/04 held)

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"Thanks for the offer for help...it is always good to know that help is at hand if needed", "...my congrats to you & your colleagues for what I would have to say is the most complete form analysis program I've encountered. I must say as well that the System developer add-on is looking very tempting as well as I am always looking for quicker & easier ways to find a winner."

DF (original email 27/12/03 held)

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I am really enjoying working your GTX programme. It certainly is the "Rolls Royce" in racing software as Punter Choice keep saying. I have experience with other products both here in NZ and Australia and yours is the ultimate - especially now that downloading is so easy!

All the quotes about your fantastic customer service is spot on too. I appreciate the time you spent getting me started and your interest in following up.

TJ (original email 2/12/03 held)

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Could you please change my mailing details to..xxxx.. every thing is going well on the punt, off to Austria for Christmas thanks to The Melbourne Cup trifecta ---$21950. (used Combined top rater as a rover, for a dollar and backed Formline top rater $200 each way paid $13.50 for the place.

TO'H [original email 16/12/03 held]

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We have had fun with the program over the last year , and we would like to renew for the 12 month period. Oh and yes we have developed some winning systems.... Looking forward to GTX, and saying hello at the races.

B & C [original email 09/12/03 held]

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Tony, thank you for all your help and concern, especially on a day when i'm sure you have a lot more important, and pleasant, things to do. You are a credit to your profession and i thank you for your support.

WM [original email Sat 29/11/03 held]

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Thanks guys. Excellent service from a top organisation. Much appreciated.

Eugene (original e-mail 10/07/99 held)

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I really appreciate the effort you've gone to today. Unfortunately I had to leave for the races before you made the transfer. Not to worry, we had a fantastic day at the races (including backing Smoochie Smooch at 32/1) and we all finished well in front.

Once again thanks, they say you can tell good businesses from bad ones by the way they handle their customers, if this is the case then you guys are right up the top.

  ID (original e-mail held)

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I think you new software is absolutely the best I have ever seen. My congratulations. I like the system builder best. I am having great fun with your excellent software.

H (original e-mail 18/08/99 held)

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As Usual I did not check my email for a while but when I did I was very pleasantly surprised to find the "country maidens" rules. I have no words to express my gratitude and my million thanks to you. You have no idea what it all means to me. With the help of my wife, I must admit she a big supporter of mine to succeed in this endeavour (she knows how much horse racing means to me), we have developed a few systems, even though I consider them to be far more simplistic than those which you have developed, however, I think it is a step in the right direction. One of the systems has a 75% place strike rate. In about 30min I am going to bet my first selection in "country maidens" at Mt. Gambier - Race 8, No.10, Search and Destroy. Dennis thankyou once more and may god bless you.

DD (original e-mail 30/09/99 held)

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Your service is truly a magnificent one, congratulations. If I want to increase my balance is it possible to do so in $50 lots?

R (original e-mail 8/11/99 held)

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I have been a subscriber to The Rating Bureau since 1993 when I began using the Trakform program. As an interstate bookmaker operating in (name removed) I field on four meetings on a Saturday and it is physically impossible for me to maintain a form database and rate horses from all around Australia.

The Rating Bureau fills that void for me and I have been most
impressed with the program enhancements and the continuing research and development that has taken place to ensure that subscribers are provided with the best possible racing service.

I recently installed the new WinlineGTs program and it has without doubt taken handicapping and systems and ratings analysis to a new level in Australia.

No serious punter should be without the facilities available in the new program.

I have only two concerns:
  1. That too many (name removed) punters avail themselves of the tried and proven ratings and make it that much harder for interstate bookmakers to survive.
  2. That I become anti social by sitting at my computer and running the System and Rating Development Program until the early hours of the morning.
I have no hesitation in recommending the Winline GTs program to any prospective subscriber looking for unequalled information and punting success in the racing industry.

RC (original e-mail 10/03/00 held)

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Thanks for the updated file for the program, and for your prompt response. As always, top service from a top service.

Incidentally, a long time punting friend has just this week joined our ranks. He has been considerably impressed by the accuracy of the ratings I have been using and decided to 'get on the bandwagon' too. He has been a long time user of another service so his change is a nice testament to TRB's performance.


LC (original e-mail 24/06/00 held)

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Wow! the new re-analyse feature will save hours, fantastic. I'm sure it will help us to make better systems by being more inclined to take the time to look at a lot more factors before eliminating runners.

Thanks also for the system developing tutorial. The power of GTS is all ready phenomenal.
Thanks again,

  JT (original e-mail 28/06/00 held)

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…and another thing ... I had a big collect yesterday at Sandown thanks to GTS. I was actually in Tokyo, and my systems portfolio threw up Race 4 number 4 Inkamulla, which was top rated 11/4 by Trakform. After examining the form I concluded it was suited perfectly by the conditions and backed my judgement accordingly.

The rest is history. Inkamulla bolted in at 40/1 and the collect was enough to pay for 2 years of GTS data including Winform ratings. So I am one happy customer!

If you would ever like a 'plug' for GTS from me don't hesitate to ask.


CG (original e-mail 29/06/00 held)

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Just a short note to say thank you for the above. I hope it helps newcomers get into system building quicker than I did. It took me at least 6 months before the penny finally dropped that this was not some kind of gimmick, and that there was money to be made and fun to be had! For a reason probably to do with the rating parameters I have set (including a rule Months June and July only) I get a return on investment of $830/$310 and a strike rate of 37%. Can't complain 'bout that! Finally, thanks for your ever-prompt responses. It does not go unnoticed.

C (original e-mail 18/07/00 held)

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Following your recent encouragement, I change my systems to try to target systems as per your recent examples. One of my new systems came up with Cafe Limbo At Mudgee on Tuesday. It Paid $48.80 on the Victab and the Trifecta paid over $6k. You have to have a lot of patience.

NF (original e-mail 14/09/00 held)

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I am now doing very nicely out of punting thanks to The Rating Bureau and WinlineGTS. I want you to continue to develop your software programs as well as make a healthy profit (so that you can stay in this business). I understand you need a customer base of sufficient size to do this. Therefore as a successful and happy customer and I would like to help you in achieving this.

Charles (original e-mail 25/09/00 held)

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The team at TRB are simply outstanding. I couldn't but extol the virtues of your service. Especially in the arena of horseracing and more particularly the punt, one can only say that your service is a premium edition indeed! But then as your brochure on the GTS proclaims TRB is "Born of undisputed pedigree". Delighted to be of your acquaintance,

H. (The Little Aussie Battler) (Original e-mail 13/10/00 held)

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Let me just tell you, that your software is simply the best there is. Keep up the good work.

HH (original e-mail 10/11/00 held)

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I like this GTS very much and have already created many profitable systems on my own. As if it is a system factory machine! I spend hours and hours in front of it. Two of these systems made over 200% win dividend return Thank you for your recent help. I wish you a good punting day.

AP a happy customer of TRB (original e-mail 17/12/00 held)

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Thank you for all your help this year. Your knowledge feedback and assistance has been wonderful. It really has been great knowing you and the team at TRB. Thank you also for the lovely book. It was totally unexpected and is a wonderful gift. It must also make you and the team really proud that you were given such a great plug in the book. Whilst you can't always take your reputation to the bank and convert it to cash it must still be wonderful having the accolades of your peers in the industry. I hope that this holiday season brings you and your family health, happiness and prosperity.

GJ (original e-mail 23/12/00 held)

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Thanks for the book. It is very much appreciated and will have a special place in my racing library. I also like to thank you and all the staff at TRB for a brilliant program and the way you keep it up to date. I wish you all a Merry Christmas and may 2001 be an even more profitable year.

OB (original e-mail 24/12/00)

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Thanks for your precise instructions. All went exactly as planned. New exe is working properly. You guys (all at TRB, and you in particular Dennis) should be rightly proud of your brilliant customer service.

M (original e-mail 14/11/01

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BUT... now onto your GTSi program! I think it is FAN- BLOODY-TASTIC !!!! I've spent the last several days going over it and getting to understand some of the things I'm not familiar with. This really is the "COMPLETE" package. I couldn't be happier with it. I know you're a busy man and I don't want to keep e-mailing you, but I just wanted to thank you for the detailed replies you gave to my questions. (It's much better than the one sentence replies I used to get from another company)

RH (original e-mail 10/01/02 held)

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Tony, you are great, couldnt be any better, what a service, and yes I hope to get some good value this Saturday. Many thanks to you.

P from Central Pacific (original e-mail 12/09/02 held)

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