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TRB.COM.AU Pty Ltd
About this Privacy Statement
This Privacy Statement applies to this web site which is operated by The Rating Bureau
Pty Ltd (ACN 003 247 710) under the Domain Name "www.trb.com.au" (TRB web site) and
its related bodies corporate including TRB.COM.AU Pty Ltd (ACN 088 310 445),
Raincraft Pty Ltd (ACN 001 059 242) collectively known as (TRB).
Maintaining your right to personal information privacy is highly important to
us at TRB. That's why we make this promise to you.
How we collect your information
We will only collect information relevant to our business relationship with you. The
information we collect could include contact details, personal details, financial details
and information about your use of our products and services.
Completion of an on-line registration form
If you decide to complete an online registration form, we will only collect the
information that you enter into the online form if you submit your online registration.
If at any stage you cancel your application or log out prior to submitting your
application, the information you have entered up to that point will be automatically
deleted.
How we use your information
We will limit the use of your personal information to:
Recommend to you, or to provide you with information on our products and services that may suit your needs.
Carrying out our business with you, which includes account management, planning, product development, research and analysis.
We may use your information to offer you other products and services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive these offers.
We will act promptly on any such request which can be made by emailing us, phoning us on +61 +2 +9488 8499, writing to us at PO Box 521, Pymble, NSW 2073, or visiting our office (by appointment) at Level 1, 955 Pacific Highway, Pymble. NSW 2073.
Who will use your information
We will not share, sell or trade your personal information to any non-associated company, organisation or person.
Your information is secure
We will ensure that your personal information is kept secure and confidential.
Only employees of TRB and those who perform services on our behalf are
authorised to handle your information or will have access to your personal
information. We will, with your help, keep your personal information accurate,
complete and up to date.
You have access to your registration information
You can access most of the personal information we hold about you and make
corrections. You can request access to your information by visiting our web
site www.trb.com.au and or phoning us on +61 +2 +9488 8499.
How we handle email
We will preserve the content of any e-mail that you send us if we believe
that we have a legal requirement to do so. We reserve the right to use
contents of your e-mail message for creating educational material or for
marketing purposes without reference to identifying information such as your
name or contact details.
Racing Links on TRB web site
The TRB web site also contains links to the web sites of third party
providers of racing goods and services ("Third Party Web Sites"). If you
have accessed Third Party Web Sites through the TRB web site and if those
third parties collect information about you, TRB may also collect or have
access to that information as part of our arrangements with those third parties.
Where you access a Third Party Web Site from the TRB web site, cookie information,
or other information you have provided about yourself may be shared between the
third party and us. You cannot usually be identified from the information that
is shared; if you can be identified from this information, we will seek your
consent before sharing such information.
Third Party Web Sites should contain their own privacy statements and those third
parties are responsible for their own privacy practices.
What to do if you think we've made an error
TRB is committed to the protection of your privacy, and our policies, processes
and systems have been developed with this intent. However, occasionally human
errors do occur. If you think we have not lived up to our commitment, we invite
you to phone us on +61 +2 +9488 8499, email us, or visit our office.
Our objective is to respond to any complaint within our service standard of
two working days. Where we have done the wrong thing we will personally
apologise and take all reasonable action to ensure that it does not happen
again.
Things you should know
You acknowledge and accept that your use of the TRB web site indicates your
acceptance of the Privacy Statement.
This is the current Privacy Statement. It replaces any other Privacy Statement
for TRB Web Site published on the TRB web site to date. TRB may at any time
vary the Privacy Statement by publishing the varied Privacy Statement on the
TRB web site. You accept that by doing this, TRB has provided you with
sufficient notice of the variation.
This Privacy Statement information is current as at 02 June 2002. (TRB)
™ is a registered trademark
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